Mobile telephones

When receiving treatments at Bamboo Spa , please turn your telephone onto silent or vibrate to preserve the peaceful environment of the spa and out of respect for other clients quiet time or better still, turn them off altogether to get the maximum from your treatment.

Cancellations

To cancel the booking, clients must be called 1 day before during working hours prior to the treatments booked.

Booking a treatment

It is advisable to book in advance, particularly for weekend bookings, to avoid disappointment. To make an appointment please call Al Sarooj branch - 00968-24640222,90779918.Al Khodh branch-92450000. Please be aware that treatment times are approximate and are inclusive of a thorough consultation.

Pamper days

Pamper day clients are requested to arrive 15 minutes before their first treatment is due to commence to be shown around and given a refreshment.

For the little ones

Not all our treatments are suitable for under 16’s. Please seek advice from a therapist when booking treatments for children. Please note that under 14s must be accompanied by an adult during all treatments.

Medical conditions

Certain medical conditions, such as heart conditions, may preclude clients from certain treatments. In order for us to ensure our treatments meet your expectations, please let us know of any medical or physical considerations we need to be aware of so we can guide you in the best treatments for you. If you are unsure, please consult your GP prior to any bookings.

Pregnancy

During the first three months of pregnancy only manicures and pedicures may be carried out, after this some treatments may still be contra-indicated. If you are unsure please seek the advice of a therapist when booking your treatments or consult your GP prior to booking.